Register your product

Have you purchased a Cyrus product? Register it here to keep track of your purchases quickly and easily. This will help us if you need support later too, so is highly recommended.

FAQs

Here you’ll find the answers to those questions we are asked most frequently, all neatly organised by category. We’ll keep this updated and relevant, and if there’s anything you think we should include here, please let us know.

Frequently Asked Questions

Contact

If you can’t find the answers you need from our forums or FAQs, and your retailer has been unable to help, then please get in touch. Please drop us a message here, detailing what system you have and how we can assist, and we’ll get back to you as soon as we can.

Get in touch

Servicing

Whether you want to ensure your product keeps working long into the future, or you need a repair, this is where you will find all of the information you need. A service involves not only repairs to correct any faults that may have occurred, but also a complete inspection and overhaul of the unit. The end result is that your unit may come back sounding not just as good as new – but better!

Find out more

Upgrading

Want to improve your system further? Many Cyrus products are uniquely upgradeable. Cyrus’s unique upgrade scheme allows you to maximise your investment in your Cyrus hi-fi and keep your system up-to-date with our latest sonic and feature improvements. Find out more here.

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Warranty

We trust you will enjoy our award winning hi-fi products as much as we enjoy engineering them. We recommend that all owners register their products to benefit from an extended warranty period.

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Other Resources

Do you want to update the firmware in your product, or maybe you want to look at the details of a legacy Cyrus product? Are you seeking a user manual for something you’ve purchased or would you like to buy an accessory? Here you’ll find links to everything you’ll need.

Resources