E-commerce store return Policy

If you are not happy with your purchase Cyrus will accept returns for refund or exchange within 30 days of the original purchase date. Products must be unopened / unused and be returned in the original packaging along with a copy of the original invoice.

If the item is defective or faulty, please return within 30 days with a copy of the original invoice, we will exchange or refund it. The shipping costs will also be reimbursed in the case of you receiving a faulty unit.

To begin the refund process, email us at support@cyrusaudio.com with your invoice number as the subject line to request your return. Next, send your products to Cyrus Audio Ltd. Ermine Business Park, Huntingdon, Cambridgeshire PE29 6XY. Cyrus will refund your order up to 14 days from the date we receive the returned product, if a discount code was used in your order, then your refund total will be adjusted to reflect this.

Designed & Engineered in the United Kingdom