Cyrus can offer servicing for most products that we’ve ever manufactured, some of which may have left the factory more than 30 years ago.

A service involves not only repairs to correct any faults that may have occurred, but also a complete inspection and overhaul of the unit. The result is that your unit will be returned sounding not just as good as new – but better.

We offer fixed fee servicing to ensure that the consumer is fully aware of the exact cost of the work upfront, avoiding any unpleasant surprises even in the case of extensive work such as a replacement main PCB.

The price is inclusive of all parts, labour, and VAT, and includes a warranty, the length of which would be either 6 or 12 Months, dependent on the model.

There are a few exceptions to products that we can repair, where parts are no longer available.  To check whether your model is supported and the repair warranty available check our Supported Models Document.

To organise a service for your product, simply contact your local Cyrus retailer who will be able to arrange this for you

For further details, contact our support team at support@cyrusaudio.com

Service Pricing

Due to constantly changing exchange rates, we can only provide the UK service pricing, but for all international servicing costs, please contact your local Cyrus retailer/distributor, who will be able to provide all relevant costs related to your requirements.

£300.00 – All supported XR/Classic/ONE models
£400.00 – Lyric/THREE all-in-one

Service Locations

We have service centres in the UK, Europe and Asia, please find their details below:

Cyrus Audio Ltd
Ermine Business Park
Huntingdon
Cambridgeshire
PE29 6XY
United Kingdom
support@cyrusaudio.com


Medientechnik Bentlage
Ravensberger Bleiche 21
33649 Bielefeld
Germany
Phone: +49 521 410097
info@cyrus-service.eu
www.cyrus-service.eu


Hercules Fix & Treasures Workshop
Unit B1118, 11/F
Hang Cheong Factory Building
1 Wing Ming Street
Cheung Sha Wan
Kowloon, Hong Kong
Phone: +852 9518 2081
info@cyrus-service.asia
www.cyrus-service.asia